Discount and Refund Policy
Discounts for Individuals, Ministries, and Churches
In general, we try to keep our prices low, but we do offer discounts at these levels on most items:
20 or more of a single title: 20% discount
50 or more of a single title: 30% discount
100 or more of a single title: ask if any further discounts are available for that title
Due to supplier/printing costs, we do have some exceptions and limitations on discounts. Click here for the most current exceptions and limitations.
SwordGrip flipbooks have a special discount of 20% when you purchase just three or more copies. For this discount, you’re welcome to mix and match OT/NT and/or translations.
Many churches and ministries can place tax exempt orders. If you’re paying with funds from a tax exempt entity, contact us for a simple form to sign. Please note you should order via phone or email since the website will charge sales tax.
To place an order, use our website, call 888.569.2560, or email firstname.lastname@example.org. If you prefer to mail in a check, please call first with your list of items; we’ll give you the full total with sales tax and shipping. This will allow your check to process promptly when it is received.
Please do not allow finances to stand in the way. If you can use our resources, we want you to have them! If you need a reduced price or even free items, we’re happy to work with you.
Discounts for Bookstores and Distributors
Please call 888.569.2560 or email email@example.com for bookstore/distributor discount information.
You can cancel your order anytime prior to its shipment by contacting us.
You can return items for a full refund within 28 days of submitting your order. You are responsible to pay for shipping to return your order. Your refund will be processed upon our receipt of the item(s) in good condition. Please pack them carefully.
If you receive damaged or incorrect items, contact us within 28 days of submitting your order, and we will ship you replacement items at no additional cost.
To begin a return or replacement process, or if you have any further questions regarding returns or replacements, contact us at 888.569.2560 or firstname.lastname@example.org.